
The instructor-led course, Cisco Unified Communications Manager 9.x for Voice and Video Deployments version 2.0, is offered by Learning Services High-Touch Delivery. It teaches students how to deploy and manage a Cisco Unified Communications Manager (Cisco UCM) version 9.x solution.
Integration with Cisco Unified Communications Manager IM and Presence 9.x and Cisco Video Communication Server (VCS) is covered. New features of Cisco UCM version 9.x, such as uniform resource identifier (URI) dialing and intercluster lookup service (ILS), are also covered. Extensive practical labs offer additional opportunities to learn by providing exercises to select, configure, and troubleshoot Cisco UCM.
Describe Cisco UCM integration with Cisco unified IM and presence
Describe Cisco UCM integration with Cisco VCS
Provision endpoints in Cisco UCM, including Cisco IP phones, Cisco video phones, and Cisco TelePresence endpoints
Implement Cisco UCM dial plans and call routing
Configure URI dialing
Implement the ILS
Discuss and configure advanced call control features
Identify and use Cisco UCM monitoring and troubleshooting tools
This course is designed for technical professionals who need to know how to deploy and manage Cisco UCM for voice and video endpoints. The primary audience for this course includes:
Technical support personnel
Channel partners and resellers
Cisco TelePresence installation and configuration training (TICT) or equivalent knowledge