Operational Foundations for Cisco Service Provider Core Networks
The Operational Foundations for Ciscoˆ Service Provider Core Networks (OFCN) Version 1.0 course introduces level-two personnel to the service provider network operations environment, processes, and management tools and methods and enables students to practice the primary job roles and tasks.
The course helps prepare students for the CCNPˆ SP Operations certification exam. CCNP certification in SP Operations validates basic knowledge and skills of a Tier 2 support engineer in a prescriptive troubleshooting environment within a carrier-class IP Next-Generation Network (NGN) core infrastructure.
Describe the various NMS tools available to monitor networks and network devices
Implement incident (event) management procedures
Demonstrate fault management procedures
Describe the configuration management process
Demonstrate change management procedures
Identify performance management procedures
Service provider network operations center (NOC) personnel
Service provider engineers
Service provider partners
Operations process knowledge, represented by eTOM and/or ITILˆ training or recommendations
Troubleshooting methodology knowledge or experience as applied to IP network environments
UNIX and/or Linux operating system experience or general familiarity
Attendance in Supporting Cisco Service Provider Operations IP NGN (SSPO) v1 course To locate Cisco courses that cover the listed prerequisites, go to the Cisco Training & Events webpage at www.cisco.com/web/learning/index.html.
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