
Apple Certified Support Professional (ACSP) certification verifies an understanding of OS X core functionality and an ability to configure key services, perform basic troubleshooting, and support multiple users with essential OS X capabilities.
Students earn ACSP certification by passing the OS X Support Essentials 10.9 Exam.
The OS X Support Essentials 10.9 Exam details are as follows:
Five unscored demographic questions.
The exam uses a random pool of multiple-choice, fill-in-the-blank, true/ false, and interactive-media questions.
Passing score: 75 percent (scores are not rounded).
Details on exam scoring are at training.apple.com/certification/faq.
Exam duration: Two hours.
ACSP certification is designed for the help desk professional, technical coordinator, or power user who supports OS X users, manages networks, or provides technical support for the Mac.
It is recommended that candidates take the course, Mavericks 101: OS X Support Essentials 10.9.