
Executives rely on IT to drive business outcomes, through staff within a central IT group or Line of Business. Most C-level leaders cite "business transformation and organization change' as the #1 issue that needs more attention.
This course provides individuals with business-related knowledge and skills to create higher IT value. Attendees can then improve business effectiveness, grow revenue through new products or markets and improve IT-business understanding.
Participants learn techniques to understand business operating models, quantify the financial impact of IT decisions, accelerate technology adoption plus translate across IT and non-IT terminology. Attendees create real-world, useful outputs through exercises and by using best-practice templates. IT professionals recognize the need to adapt: 90% say their future success relies on stronger business skills. The Building Business Specialist Skills course enables these key abilities and helps attendees advance their career.
The course is based on 45-60 minute topics. This flexibility allows participants to acquire skills in a flexible, modular fashion over several weeks or through a focused, 2.5 day experience.
The course also prepares professionals to take the Cisco Building Business Specialist Skills exam (#820-427). A passing score on this exam is a requirement for earning the Cisco Enterprise IT Business Specialist Certification.
Use communication techniques to influence relevant stakeholders.
Define the business and financial value of strategic enterprise technology solutions.
Define the business context within which technology solutions are adopted and implemented.
Describe business analysis techniques to align technology solutions with strategic business requirements.
Identify key implementation and project management practices for adopting technology solutions.
Identify architecture frameworks and industry models; describe relationships with adoption of technology solutions.
Describe performance and measurement indicators that help relate technology solutions with business value.
IT Professionals reporting to a Central IT / CIO organization or Line of Business (LoB), such as Cisco Customers (current and future prospects), Cisco Channel Partners, Cisco Employees
Prior to attending, participants should have equivalent knowledge or certifications as described below:
Individuals who have earned the BCS Certificate in Business Analysis Foundations, or equivalent, should be well-prepared to attend the BTBBSS course.